Deposit Limits
Set a maximum daily, weekly, or monthly deposit limit for your account in MYR. Once a limit is set, the 190 system will not allow deposits exceeding the amount you've specified within that period.
190 Responsible GamingA Guide to Balance and Well-Being for Malaysian Players
At 190, we believe online entertainment should be an enjoyable and controlled experience. This page provides guides, self-help tools, and important information to help you play in a healthy and responsible way.
Health First
Self-Control
Family Protection
Play Safe
If you need immediate help with a gambling problem, please reach out to a relevant professional helpline in Malaysia.
💚 Set a spending limit before you play
⏰ Track your time on the platform
🚫 Don't chase your losses
👨👩👧 Protect underage family members
🤝 Seek professional help if needed
🎯 Keep entertainment within healthy boundaries
💚 Set a spending limit before you play
⏰ Track your time on the platform
🚫 Don't chase your losses
👨👩👧 Protect underage family members
🤝 Seek professional help if needed
🎯 Keep entertainment within healthy boundaries
What is 190's commitment to responsible gaming?
190 takes responsible gaming seriously as a core value of our platform. We believe every user deserves to enjoy entertainment in a safe, fair, and controlled environment. Our goal isn't just to provide games — it's to ensure the experience remains positive and doesn't affect your well-being.
The 190 platform provides a range of tools and information to help Malaysian users proactively manage their gaming activity. We encourage a mindful approach to play — gaming for enjoyment, not as a source of income or an escape from life's pressures.
Responsible gaming means playing within your financial means, understanding the risks involved, staying in control of the time and money you spend, and knowing when it's time to take a break.
Recognise the signs of risky gaming behaviour
Recognising early warning signs is an important step in protecting your mental and financial health. Here are some indicators that your gaming habits may need attention:
Financial Signs
- Spending more than you can afford to lose
- Borrowing money to play
- Neglecting bills or financial obligations
- Chasing losses with bigger bets
Behavioural Signs
- Feeling restless or irritable when not playing
- Lying to family about gaming activities
- Neglecting work or family responsibilities
- Playing to escape from problems
If you recognise one or more of the signs above in yourself, we encourage you to take self-control steps or seek professional help right away. Recognising a problem early is a sign of strength, not weakness.
How to set effective time limits and budgets
Setting clear limits before you start playing is a best practice recommended by 190 to all users. The following steps help you stay in control:
- Set a daily or monthly budget: Set a maximum amount in Malaysian Ringgit (MYR) that you're comfortable spending on entertainment. Think of it like a cinema ticket — money you're prepared to part with entirely without affecting your daily life.
- Set a time limit: Choose a suitable duration for a single gaming session. We recommend keeping each session to no more than 1–2 hours without a break.
- Use time reminders: Set a reminder on your phone so you're aware when your allocated time is almost up.
- Don't play when you're in an unstable emotional state: Avoid playing when you're feeling stressed, sad, or angry — decisions made in an emotional state rarely turn out well.
- Keep a record of your spending: Keep a simple record of how much you spend each week to help you track your spending patterns over time.
Self-control tools available to 190 users
190 offers several self-control tools that users can use to manage their gaming experience. These can be accessed through your account settings or by contacting our support team:
Temporary Break
The break or cool-off period option lets you temporarily suspend access to your account for a duration of your choice — whether that's a few days or a few weeks. This is useful when you feel you need to step back for a while.
Self-Exclusion
For those who need a stronger measure, the self-exclusion option allows users to close access to their 190 account for an extended period. Contact our support team at [email protected] for assistance in setting this up.
Protection of minors and parental responsibility
190 enforces a strict policy that the platform is for individuals aged 18 and above only. We do not permit any underage individual to register or use our services, and identity verification is used to enforce this requirement.
As a parent or guardian, you play a key role in protecting children from accessing online entertainment sites that aren't suitable for their age. Here are some steps you can take:
- Make sure devices used by children have active parental control software enabled.
- Do not share your 190 account login details with anyone, including younger family members.
- Log out of your account when you're not using it, especially on shared devices.
- Have open conversations with your teenagers about the risks of online gambling and the importance of making responsible financial decisions.
If you suspect an underage individual has accessed the 190 platform, please contact us immediately so the appropriate action can be taken.
Life balance and seeking professional help when needed
Healthy gaming is when it remains a small part of your balanced life — not something that takes over. 190 encourages all users to maintain a good balance between online entertainment and their daily responsibilities, social connections, and personal well-being.
Remember that online gaming should never be used as a way to solve financial or emotional problems. If you find yourself relying on gaming as a coping mechanism, that's a sign you may need additional support.
Malaysia has several professional support resources that can be reached confidentially:
- Talian Kasih: 15999 — Women and Family Aid Centre (24-hour helpline)
- Befrienders Kuala Lumpur: 03-7627 2929 — emotional support and crisis line
- Ministry of Health Malaysia: Psychiatric Clinics and Mental Health Services at government hospitals throughout Malaysia
If you'd like to discuss self-control options on the 190 platform, our support team is reachable at [email protected]. We are committed to supporting every 190 user's well-being with care and empathy. Also visit the FAQ for more information.
Play smart, enjoy safely
190 is always here for you — for a fun and responsible entertainment experience. If you have any questions or need help with self-control tools, don't hesitate to contact us or check our FAQ page.
FAQ Manage My Account